FREE shipping in Belgium, France, Germany, Netherlands and Luxembourg on orders over 150€.
As soon as you place your order, we prepare it with care and love. Every order placed before 4PM from Monday to Friday is sent the same day. We deliver in Europe, at home or in one of the 1250 BPost drop-off points in Belgium. You can also collect your order directly in our studio in Liège (Belgium) for free.
The customer service answers your questions via e-mail at email@example.com from Monday to Thursday from 9 a.m. to 6 p.m. and on Friday from 9 a.m. to 4 p.m.
DELIVERY IN DROP OFF POINTS OR AUTOMATIC DISTRIBUTORS (Belgium only)
Delivery in drop-off points is FREE for every order above 150€ in Belgium only and 5 EUROS for every order lower than 150€. Your order is dispatched directly in the drop-off point or in the distributor of your choice.
Delivery time: 2 to 3 working days.
STANDARD SHIPPING AT HOME
Belgium, France, Netherlands, Germany, Luxemburg -> FREE for orders above 150€. 5 EUROS for every order lower than 150€.
The delivery time is 2 working days for Belgium, and from 3 to 5 working days for other countries.
England, Spain, Italy, Switzerland, Austria, Denmark, Finland, Greece, Ireland, Norway, Portugal, Sweden, Czech Republic, Hungary, Poland -> 14,95 EUROS.
Delivery time: 3 to 5 working days.
Your country is not in the list? Contact us at firstname.lastname@example.org, we'll find a solution together !
CLICK & COLLECT - FREE
You can collect your order for FREE in our studio (44 Boulevard Piercot 4000 Liège, Belgium). Just send us an email at email@example.com and we will fix a moment together to collect your order.
The client service answers your questions from Monday to Thursday from 9 a.m. to 6 p.m and on Friday from 9 a.m. to 4 p.m.
We don’t operate a standard exchange service. If you want to order an item in a different size, a different design or another colour, return the item and place a new order in our online shop.
If you wish to return an item, please contact us within 24 hours after receiving your order. The product you wish to return must be returned within 14 working days. We will refund you as soon as we receive the package, as far as the following conditions are met: items should be returned new, unused and with original garments tags. Any damaged or soiled items will be sent back to the customer.
HOW TO RETURN AN ITEM?
Send us an email at the following address: firstname.lastname@example.org, we will send you the documents you need for the return. The shipping costs are free for returns from Belgium and France. For other countries, return costs will be borne by the buyer. Need more information? Contact us !